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    Support Center


    No Sound – Cable TV Issues

    No Sound


    • Properly plug your television and digital cable terminal into an electrical outlet.
    • Verify that the mute button is not in use.
    • Make sure all cables are properly connected.
    • Make sure the television power is turned ON.
    • If your settop includes a VCR and/or stereo, make sure they are properly connected to the DCT.
    • Make sure your television is tuned to the proper output channel (3 or 4).
    • Make sure the volume is turned up.
    • If the problem is with channels below 100, check the SAP setting, referring to the handbook provided by the manufacturer of your television.
    • For channels above 100, check the Language Preference setting in the Program Guide Settings Menu.
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